Transportation & Logistics
Your warehouse and dispatch software runs the operation. Often, we run the servers underneath it.
Warehousing, trucking, and waste and landfill operations. Warehouse management, dispatch, scale house, and accounting software — hosted on Windows and SQL servers we manage in Azure. Along with the scan gun that stopped pairing, the scale that won't report, and the laptop that has to survive a truck cab in July.
Technology management is part of Guardian's Managed Services.
What That Looks Like
We host the applications your operation runs on
Warehouse management, dispatch, scale house, and accounting software on hosted remote desktop — running on Windows and SQL servers we manage in Azure. Cloud Hosting
Scales, scan guns, and the scale house
Truck scales, ticketing, weigh-in systems, label printers, and the specialty hardware most IT providers have never configured — the equipment that has to work before anything moves or gets billed.
Hardware and networks in punishing conditions
Dust, weather, vibration, and open ground between buildings. Devices and wireless coverage that have to keep working in an environment actively trying to kill them. Managed Network
We handle the vendor coordination
Logistics environments run on a lot of vendors. When they point at each other, we work it out and take it up with them directly.
Trucks Are Waiting
In most industries a system outage is an inconvenience. Here it's a line at the scale house, trucks idling, docks backing up, and customers who find out before you've finished diagnosing it. When the scale can't report, nothing gets weighed, nothing gets billed, and nobody moves.
That changes what “responsive” has to mean. It also means knowing an environment before something breaks in it — the person who already knows how your scale house is put together is worth more at 6am than a ticket queue.
“I have nothing but praise for Guardian Computer. They don't quit until they solve all my problems be it a StarShip shipping issue, Great Plains, Accellos or printer issues. There are days I would get nothing done without them.”
— Barbara N., Plant ManagerLet's Talk About What Stops the Line
Tell us what the warehouse complains about, which vendor conversation you dread, and what happens when the scanners go down.