A Proactive Approach to Ransomware
Introduction
Ransomware attacks can strike any organization, causing chaos and data loss. At Guardian Computer, we proactively monitor your systems to detect and respond to ransomware threats before they cause significant harm. Our goal is to keep your business secure and guide you through any incidents with an effective response plan.
Detection and Analysis
With our proactive monitoring, we often detect ransomware attacks before they reach critical stages.
Here’s how we’ll handle it together:
If you suspect something, alert us immediately.
Immediate Alert: As soon as we detect a threat, we’ll notify you and begin our response. If you suspect something, alert us immediately.
Identify and Isolate: We’ll pinpoint which systems are affected and isolate them swiftly. If necessary, we’ll take the network offline to stop the spread.
Disconnect Devices: We’ll instruct you to unplug affected devices or remove them from Wi-Fi to contain the infection.
Snapshot Cloud Resources: Our team will take snapshots of your cloud data for forensic investigation.
Containment and Eradication
Leave it to us to handle the dirty work.
If no initial mitigation actions seem possible, we’ll take a system image and memory capture of affected devices like workstations, servers, virtual servers, and cloud servers.
We want to collect any relevant logs, samples of suspicious malware, and indicators of compromise. Then, we’ll issue password resets for all affected systems and address any vulnerabilities or gaps in security or visibility.
Recovery and Post-Incident Activity
Ransomware eradicated, and your systems are back up and running smoothly!
We’re almost there! It’s time to reconnect systems and restore data from your offline, encrypted backups. We’ll prioritize critical services to get your business humming along smoothly again. We will use your secure, offline backups to restore lost data. And if customer-managed encryption keys need updating, we’ve got that covered too.
While we’re at it, we’ll document all the lessons learned from this incident and associated response activities. We want to refine our organizational policies, plans, and procedures so we can be even better prepared for the next time. It’s a team effort, so your job is to share these hard-earned lessons with your team and train them to be the first line of defense against future attacks.
Reporting and Notification
Effective communication during a ransomware attack is crucial. Keep your management and senior leadership informed with regular updates. If the incident involves a data breach, follow the legal requirements for notifying affected parties. Accurate and timely reporting ensures everyone stays on the same page and helps manage the situation more efficiently. Guardian Computer is here to support you in sharing necessary information internally and externally, ensuring compliance and maintaining trust.
Security Awareness Training
We know that cybersecurity can sometimes feel like a swirling storm of confusion and anxiety. But fear not; we have a proactive approach that aims to make cybersecurity as stress-free as possible. You can sleep soundly at night knowing that we’re keeping watch of the gremlins at the gate.
Here’s the deal: the most devastating cybersecurity incidents happen due to human error. Humans tend to be the weak link in the chain. Our Security Awareness Training programs are here to save the day!
What You Should Do
While we handle the technical response, here’s what you can do:
Stay Vigilant: Be aware of suspicious emails, links, and attachments. If something seems off, don’t click it.
Report Immediately: If you suspect a ransomware attack or notice unusual activity, report it to us right away.
Follow Instructions: Follow our guidance on isolating devices and securing data. Quick action can prevent further damage.
Participate in Training: Engage actively in our security awareness training programs to better understand and mitigate risks.
Conclusion
A proactive and collaborative approach to ransomware can dramatically improve your organization’s security. With Guardian Computer as your full-service MSP, you’re equipped to handle and prevent ransomware attacks. Stay vigilant, stay informed, and together we’ll protect your business.