We’ll make sure you have a network you can rely on. Whether you’re wired or wireless, we expertly design, install and integrate dependable networks.
A network that is consistently up and running is a network that drives your revenue and productivity. So we make it our priority to ensure your network never goes down. With our service, we offer server and network monitoring, remediation, preventative maintenance, management, upgrades and around-the-clock support.
We make sure that you and your network are protected, and if things go wrong, we’re here for you. We give you professional, friendly and easy to implement network security services, disaster recovery and data assurance services. And when you need us, we give quality internet consulting services for routers, switches, firewalls, and access points.
Online, professional hackers and cyber-terrorists are trained to notice even the slightest vulnerability in a website to steal something more valuable than cash, personal data. Antivirus developers increase our defenses, but just like the flu, hackers adapt to our new immunities dispersing new ransomware, viruses, malware, phishing and denial of service (DOS). At Guardian Computer, we lock down your network and rigorously analyze it for any security risks or vulnerabilities. We know that a security breach can have a catastrophic impact on your business’ profits and operations. That’s why we are always proactive about gaining insights into new attacks and the security designed to block them and apply them to your company’s infrastructure so you never even have to think about cyber threats.
Wherever your industry lies, you know the agony of learning about a new or updated regulatory compliance. Our teams have extensive knowledge on the unique regulatory challenges that each industry faces. Whether your healthcare agency needs HIPAA and HITECHcompliance or your accounting firm needs to fit in the guidelines imposed by the US PATRIOT Act, CCAR, FINRA, CFPB or OCC, we have you covered. From the very start, our security consultants evaluate your organization’s processes to ensure they are compliant, risk-free and have the controls in place necessary to be ready for changes in policy.
We’ve got you covered when the unthinkable happens. Whether your data is compromised from a hardware failure, malware, natural disaster or just a clumsy employee, we can get it back. Data is the fuel for your business and needs to be protected at all costs. That’s why we implement a routine backup and disaster recovery (BDR) system that physically and virtually backs up your data so it can never be permanently compromised or destroyed.
Welcome to modern data storage.
Hosting your network on our private cloud means the future of your industry. Cloud Computing allows you to have peace of mind knowing that your servers are taken care of with a professional eye. With your servers in our datacenter, we are regularly applying software and hardware updates as they come out, saving you the hassle. We also run regular performance checks and automation updates that keep you and your business compliant with federal regulations like HIPAA, HITECH, theUS PATRIOT Act, CCAR, FINRA, CFPB, OCC and more, assuring you that you are minimizing the risks of maintaining sensitive client data.
Private Cloud Solutions allow us to better protect your network. Our cloud is fully managed and secure, which means your data is safe whether it is being accessed on your network in the office or on your mobile device at home. Also, with your servers in our datacenter, it is much easier and less costly to implement a failsafe Backup and Disaster Recovery (BDR) plan which is absolutely critical to ensure your data is always safe.
Collaborating over our private virtual servers is easier and more secure than ever before. So you can breathe easy when backing up documents, sharing vulnerable information, and communicating with your team.
By modernizing your computing services to the cloud, you are saving time and making money. You get to focus on your business while a professional IT staff focuses on maintaining your servers and giving you support. We buy the expensive hardware for you and when there is a concern, we make the call to the manufacturer, saving you hours on the phone. Not to mention, when your services are running through the cloud, everywhere with an internet connection becomes your office, so you have your data whenever you need it.
Real people giving you real support.
Our service is so proactive that you should never need the help desk because we see the problems before you even know about them. But when you do need personal support, our personalized team take your call with all of the background knowledge about your company’s technology service to solve any of your problems quickly and accurately. We don’t create a ticket and tell you we’ll follow up tomorrow. We take care of you as soon as you call, and if we have to send someone to you, it will most likely be the same person who answered your original Help Desk call.
We see the problems before they ever reach you. We will always have an IT professional assigned to monitoring and maintaining your technology systems. Your professional will be running risk assessment and diagnostics on your network to prevent any problems and rapidly solving them if they do arise.
We know that calling IT isn’t what you wanted to do with your day. That’s why we work to make the experience painless and accommodating. We also firmly believe there’s no such thing as a dumb question in the IT world. Our Help Desk is ready for any problem you may run into, and we pride ourselves on the relationships we have with our clients.
With over 50 years of combined technical experience, there aren’t many IT issues we haven’t seen before. Whether your company has 2 or 2000 workstations, we bring the same level of high-quality service and expertise to every task. We’ve also got all the technical skills you could ask for; as a Microsoft Silver Partner, we’re qualified to manage almost any Microsoft product.
Our Help Desk is fully manned during normal business hours of 8 A.M. to 5 P.M., and we have staffavailable after hours for emergencies. Our goal is convenience: you can reach us by phone, e-mail, and live chat right here on the website. With our remote monitoring and management system, we can monitor your systems remotely right here in our offices so that we can get a perfect picture of your situation.
Finding the holes in the ship.
Before a merger or acquisition, an IT due diligence assessment is required. Due Diligence is a 3rd party, full-scale appraisal of everything a company has done, currently does, or ever should do with their IT systems. As a business owner, you want to make sure that your IT systems are cost effective, secure, scalable and accurately reported. Our thorough, 3rd party due diligence assessment gives you the accurate report of your IT systems that is required during a merger, acquisition, or even and internal review.
Step 1: Current State of IT Systems
IT Infrastructure Assessment
The first thing that needs to be examined is your network’s hardware, lease obligations, software licenses and the liquidation value of your equipment. Here, our goal is to address any problems in infrastructure while also updating your current systems as needed.
IT System Assessment
Every organization requires a unique system based on the type of users and the size of the company. When we review the current state of your IT system, we review your applications and determine if they are stable, deliver user satisfaction and are currently supported. With all of this knowledge, we are able to determine if the current systems are suitable for your company, and if not we begin constructing a new model.
IT Personnel Assessment
No one likes to critique their co-workers, and if they do it’s going to have bias. Our 3rd party due diligence assessment allows us to take an objective look at the size and skill level of your existing IT staff. We’ll compare your IT staff to that of other industries like yours to help provide context when determining the appropriate size, salary, and effectiveness of your ideal department.
IT Process Assessment
An IT process is like driving on the interstate. There are a lot of variables and moving parts that determine if you are going to cruise smoothly to your destination, or if you’re going to get caught in a traffic jam. Just like a good road, an effective IT strategy depends on effective communication, a well-developed infrastructure, and a process that connects the two. When we run our process assessment, we overview your application development, IT operations, disaster recovery plans, IT security and your budgetary management to see how they cooperate and where there is a missing link. With this information we are able to design improved processes that will boost your network efficiency.
Step 2: Scalability
Once we have collected the data on the current state of your IT systems, we begin to lay out a blueprint that maps how your IT capabilities will expand in line with your company and the future of technology. Our first step is to examine what corrective actions need to be taken to fix the current problems within your system so that we can start with a solid foundation.
We then outline how to move forward with expanding your IT, upgrading its software and hardware, replacing vestigial systems, integrating better IT operations and the prospective profitability of outsourcing or adopting new architecture. After we create this plan we run an additional assessment on future impact which will add value to any merger or acquisition deal.
Step 3: Risk Assessment
Disaster Recovery & Business Continuity
For any success to be possible it is imperative to get an effective IT Due Diligence process to minimize any potential risks and implement security failsafes. Here, we’ll delve deep into your processes to make sure all IT systems are secured against intrusions, vulnerabilities, viruses, and disasters. We want to ensure our clients have proper backup/recovery procedures in place and tested before they encounter any potential problems. Establishing a Backup and Disaster Recovery system prevents all of your data from being compromised or lost. Also, when needed for the clients’ industry, we provide guidance to help ensure the client is not at risk for non-compliance.
With decades of experience in managing a wide variety of IT teams, including our own, our NOLA IT consultants can take an honest look at your IT workforce. In this stage, we assess who is invaluable and not only needs to be retained, but also should take leadership within your growing department. Establishing a group of key personnel will allow you to move forward with trust that new staff will be trained to high standards, and the expanding IT needs are under competent authority. We also outline what actions need to be taken to avoid loss of these key personnel in the organization.
When a company is in the midst of an IT project during mergers or acquisitions, it is important to assess said project. Guardian Computer analyzes how far the system development project is underway and whether it should be continued. If the project should be continued, we help develop a plan that will ensure its successful implementation during and after the transition.
Step 4: Budgetary Analysis
IT Spending and Staffing
Balancing your budget in the IT world is a nuanced endeavor. Any organization wants to control overspending, but underspending will diminish your competitive edge with industry peers. So, hitting that middle ground is of the utmost importance. The first place we look is within your department. By using companies of similar size and industry as a benchmark, we will create a guideline for an optimal staff budget.
Cost Saving Opportunities
Our IT consultants are budget nerds. They keep every expense in mind when looking at systems and infrastructure, and when looking at your budget will determine how your IT capabilities can be more cost-effective. To do this, they will analyze system maintenance, contracts, equipment and network outsourcing opportunities. By not wasting your expenses on unnecessary IT items, you will be able to spend at a highly competitive level without going over.
Breathe easy when you think about your data.
Data is what drives your business. When that data is down, you can’t serve your customers and ultimately you lose money and your credible reputation. Even worse, if that data is compromised, you could lose everything. At Guardian Computer, we know that protecting your data and getting it back online when the unexpected happens is your number one priority, so we make it ours. When you use us for your data and backup recovery plan, you are guaranteeing 24×7 monitoring, state-of-the-art block level imaging backups, dual replication of data virtually and physically in our datacenter and much more that will keep your data safe.
Over 50% of businesses that rely on data use tapes to back up their files. Tape backups take time to access and often require the re-installation of an OS. This is time you don’t have. With our block level imaging backup system we guarantee that as soon as data is lost or your data center goes down, we’ll have it right back where it belongs without missing a beat. Also, our encrypted cloud backups allow your data production to scale beyond the capabilities of tape technology.
Even when the unthinkable happens and there is a disaster or a severe malware attack, we will have your data and operating systems secured. When we work with you on a Disaster Recovery Plan, we determine a recovery point object (RPO) within your network and choose a recovery time objective (RTO) that makes sense for your business. This allows us to create fully detailed copies of your backup files every hour and allows you to boot from a virtual machine so that even in the event of an office fire, your downtime is minimal.